How To Fix CRM_MKTCCM_PCPG_GEN012 - &1 partners found for campaign generation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_PCPG_GEN - CRM Marketing CCM: Messages for Partner Campaign Generation

• Message number: 012

• Message text: &1 partners found for campaign generation

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_GEN012 - &1 partners found for campaign generation ?

  The SAP error message CRM_MKTCCM_PCPG_GEN012 indicates that there are no partners found for the campaign generation process in the SAP Customer Relationship Management (CRM) module. This error typically arises during the campaign management process when the system is unable to identify any relevant business partners (customers, leads, etc.) to include in the campaign.
  Causes:
  
  Incorrect Selection Criteria: The selection criteria defined for the campaign may not match any existing partners in the system.
  Data Issues: There may be missing or incorrect data in the partner master records that prevent them from being selected for the campaign.
  Campaign Status: The campaign may not be in a status that allows for partner selection or generation.
  Filters Applied: Filters applied during the campaign setup may be too restrictive, leading to no partners being selected.
  Segmentation Issues: If segmentation is used, the segments may not have been defined correctly or may not contain any partners.
  
  Solutions:
  
  Review Selection Criteria: Check the selection criteria used for the campaign. Ensure that they are broad enough to include potential partners.
  Check Partner Data: Verify that the partner master data is complete and accurate. Ensure that the partners you expect to see in the campaign are correctly set up in the system.
  Campaign Status: Ensure that the campaign is in an appropriate status for partner generation (e.g., it should be released).
  Adjust Filters: If filters are applied, consider relaxing them to see if partners can be found.
  Review Segmentation: If segmentation is used, check the segments to ensure they are correctly defined and populated with partners.
  Run Reports: Use relevant reports to check for existing partners that meet the criteria you expect to use in the campaign.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to campaign management, such as CRMD_ORDER for managing campaigns and CRMD_ORDERADM_H for viewing campaign details.
  SAP Notes: Check SAP Notes for any known issues or patches related to campaign management and partner generation.
  Documentation: Refer to SAP Help documentation for detailed guidance on campaign management and partner selection processes.
  Consult with Colleagues: If you are part of a larger team, consult with colleagues who may have experience with similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully generate partners for your campaign.