How To Fix CRM_MKTCCM_PCPG_GEN002 - No partners on campaign &1 available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_PCPG_GEN - CRM Marketing CCM: Messages for Partner Campaign Generation

• Message number: 002

• Message text: No partners on campaign &1 available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_GEN002 - No partners on campaign &1 available ?

  The SAP error message CRM_MKTCCM_PCPG_GEN002 indicates that there are no partners available for the specified campaign in the SAP Customer Relationship Management (CRM) system. This error typically arises when you attempt to execute a campaign-related function, such as generating a campaign execution or analyzing campaign results, but the system cannot find any associated partners (customers, leads, etc.) for the campaign.
  Causes:
  
  No Partner Assignment: The campaign may not have any partners assigned to it. This can happen if the campaign was created without selecting any target groups or if the target group does not contain any partners.
  Target Group Issues: If the campaign is based on a target group, the target group may not have been populated correctly or may not contain any valid entries.
  Data Inconsistencies: There may be inconsistencies or issues with the data in the system, such as missing or incorrect partner data.
  Campaign Status: The campaign may be in a status that does not allow partner assignment or execution.
  
  Solutions:
  
  
  Check Partner Assignment:
  
  Go to the campaign in question and check the partner assignment. Ensure that the campaign has partners assigned to it.
  If no partners are assigned, you may need to add them manually or ensure that the target group is correctly defined.
  
  
  
  Review Target Group:
  
  If the campaign is based on a target group, check the target group definition to ensure it is correctly set up and contains valid partners.
  You can also try to regenerate the target group to ensure it includes the desired partners.
  
  
  
  Data Validation:
  
  Validate the data in the system to ensure that all necessary partner information is complete and accurate.
  Check for any missing or incorrect entries in the partner master data.
  
  
  
  Campaign Status:
  
  Verify the status of the campaign. If the campaign is not in an active status, you may need to change its status to allow for partner assignment and execution.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing campaigns and partners in CRM.
  
  
  
  Technical Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing campaigns and CRMD_ORDERADM_H for viewing campaign details.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and manage campaign partners.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.