How To Fix CRM_MKTCCM_PCPG_EXE036 - some partner campaign executions ended with errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_PCPG_EXE -

• Message number: 036

• Message text: some partner campaign executions ended with errors

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_EXE036 - some partner campaign executions ended with errors ?

  The SAP error message CRM_MKTCCM_PCPG_EXE036 indicates that some partner campaign executions have ended with errors in the context of SAP Customer Relationship Management (CRM) marketing campaigns. This error typically arises during the execution of marketing campaigns where partner-related activities are involved.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Issues: Missing or incorrect data related to partners, such as invalid partner roles, missing partner assignments, or incorrect marketing attributes.
  Configuration Issues: Incorrect configuration settings in the campaign management or partner determination settings.
  Execution Errors: Problems during the execution of the campaign, such as issues with the underlying processes or system performance.
  Authorization Issues: Lack of necessary authorizations for the user executing the campaign or for the partners involved.
  Technical Errors: Bugs or issues in the SAP system that may affect the execution of the campaign.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Logs: Review the detailed error logs in the SAP system to identify the specific reasons for the failure. You can use transaction codes like SLG1 (Application Log) to find more information about the error.
  
  
  Validate Partner Data: Ensure that all partner data is complete and accurate. Check for missing partner assignments or incorrect partner roles in the campaign.
  
  
  Review Configuration: Verify the configuration settings related to campaign management and partner determination. Ensure that all necessary settings are correctly configured.
  
  
  Test Execution: If possible, try to execute the campaign with a smaller set of partners or in a test environment to isolate the issue.
  
  
  Check Authorizations: Ensure that the user executing the campaign has the necessary authorizations to perform the actions required for the campaign and that the partners involved also have the correct authorizations.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error.
  
  
  Contact SAP Support: If the issue persists after performing the above checks, consider reaching out to SAP Support for further assistance. Provide them with the error message, logs, and any other relevant information.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing campaigns and partner data.
  Documentation: Review SAP documentation related to CRM marketing and campaign management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the CRM_MKTCCM_PCPG_EXE036 error in your SAP system.