How To Fix CRM_MKTCCM_NOTIF008 - Notification skipped as there is no entry in profile &1 for event &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCCM_NOTIF - CCM: Messages for Partner Campaign Notification

  • Message number: 008

  • Message text: Notification skipped as there is no entry in profile &1 for event &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCCM_NOTIF008 - Notification skipped as there is no entry in profile &1 for event &2 ?

    The SAP error message CRM_MKTCCM_NOTIF008 indicates that a notification was skipped because there is no entry in the specified profile for the given event. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to trigger notifications based on certain events, but the necessary configuration is missing.

    Cause:

    1. Missing Profile Entry: The primary cause of this error is that the system is trying to process a notification for an event, but there is no corresponding entry in the specified profile for that event.
    2. Incorrect Configuration: The profile may not be correctly configured to handle the specific event type.
    3. Event Not Supported: The event being triggered may not be supported by the current profile settings.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Profile Configuration:

      • Go to the configuration settings for the marketing notifications in SAP CRM.
      • Verify that the profile specified in the error message has the necessary entries for the event type mentioned.
    2. Add Missing Entries:

      • If the profile does not have an entry for the event, you will need to add it. This typically involves:
        • Navigating to the relevant transaction (e.g., SPRO for configuration).
        • Finding the section related to marketing notifications or event management.
        • Adding the required event to the profile.
    3. Review Event Types:

      • Ensure that the event type you are trying to trigger is valid and supported by the profile.
      • If necessary, consult the documentation or SAP notes related to the specific event and profile.
    4. Testing:

      • After making the necessary changes, test the notification process again to ensure that the error no longer occurs.
    5. Consult Documentation:

      • If you are unsure about the configuration, refer to the SAP Help Portal or relevant documentation for guidance on setting up marketing notifications and profiles.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration) or CRMD_ORDER (to view CRM orders) to investigate further.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuration.
    • Support: If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to resolve the CRM_MKTCCM_NOTIF008 error and ensure that notifications are processed correctly.

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