How To Fix CRM_MKTCCM_JOB_MSG121 - Change of partner campaign &1 for partner &2 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_JOB_MSG - messages for collaborative campaign batch jobs

• Message number: 121

• Message text: Change of partner campaign &1 for partner &2 failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_JOB_MSG121 - Change of partner campaign &1 for partner &2 failed ?

  The SAP error message CRM_MKTCCM_JOB_MSG121 indicates that there was a failure in changing the partner campaign for a specific partner in the SAP Customer Relationship Management (CRM) system. This error typically arises during the execution of a background job or a batch process that is attempting to update campaign partner assignments.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the partner or the campaign, such as missing or incorrect entries in the database.
  Authorization Issues: The user or the background job may not have the necessary authorizations to perform the change on the specified partner or campaign.
  Locked Records: The partner or campaign records may be locked by another process, preventing the update from being executed.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the CRM system itself.
  
  Solutions:
  
  Check Data Consistency: Verify the data for the partner and campaign in question. Ensure that all required fields are populated and that there are no inconsistencies.
  Review Authorizations: Ensure that the user or job executing the change has the necessary authorizations to modify the partner campaign. You may need to consult with your SAP security team.
  Unlock Records: If the records are locked, identify the process that is holding the lock and resolve it. You can use transaction codes like SM12 to check for and manage locks.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context on why the change failed.
  Retry the Job: If the issue was temporary (e.g., a lock or a transient error), retrying the job may resolve the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CRMD_ORDER for managing CRM orders and campaigns.
  SLG1 for viewing application logs.
  SM12 for managing locks.
  
  
  SAP Documentation: Refer to the official SAP documentation for CRM campaign management for more insights into how partner campaigns are managed and any prerequisites for changes.
  Support Community: Engage with the SAP Community or forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.