How To Fix CRM_MKTCCM_JOB_MSG109 - Job name is &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_JOB_MSG - messages for collaborative campaign batch jobs

• Message number: 109

• Message text: Job name is &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_JOB_MSG109 - Job name is &1 ?

  The SAP error message CRM_MKTCCM_JOB_MSG109, which states "Job name is &1," typically relates to issues with background jobs in the SAP Customer Relationship Management (CRM) system, particularly in the context of marketing campaigns or related processes.
  Cause:
  
  Job Not Found: The job specified by the name (&1) may not exist in the system.
  Job Status: The job may be in a status that prevents it from executing properly (e.g., canceled, finished, or not scheduled).
  Authorization Issues: The user may not have the necessary authorizations to view or manage the job.
  System Configuration: There may be configuration issues in the CRM system that affect job scheduling or execution.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system resource limitations.
  
  Solution:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for the job with the name specified in the error message and review its status.
  Job Logs: Review the job logs for any error messages or warnings that could provide more context on why the job failed or was not found.
  Re-schedule the Job: If the job is not found or has failed, consider re-scheduling it. You can do this through transaction SM36 to create a new job.
  Authorization Check: Ensure that the user has the necessary authorizations to manage background jobs. This can be checked in transaction SU53 or by consulting with your security team.
  System Configuration: Verify that the CRM system is correctly configured for job scheduling. This may involve checking settings in transaction SPRO or consulting with your Basis team.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation, especially if there are underlying system issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Monitor Background Jobs
  SM36: Define Background Job
  SU53: Display Authorization Check
  SPRO: Customizing Implementation Guide
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to background job management in CRM for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.