How To Fix CRM_MKTCA_UI014 - Time entered '&1' in field '&2' is not a valid time

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 014

• Message text: Time entered '&1' in field '&2' is not a valid time

What causes this issue?

The time you entered does not have a valid time format or is not a
valid time (for example, 25:67)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a valid time or try again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI014 - Time entered '&1' in field '&2' is not a valid time ?

  The SAP error message CRM_MKTCA_UI014 indicates that the time entered in a specific field is not valid. This error typically occurs in the context of SAP Customer Relationship Management (CRM) applications, particularly when dealing with marketing campaigns or activities that require time inputs.
  Cause:
  
  Incorrect Time Format: The time entered may not conform to the expected format. For example, if the system expects a 24-hour format (HH:MM), entering a time in a 12-hour format (with AM/PM) could trigger this error.
  Invalid Time Values: The time value itself may be out of the acceptable range (e.g., entering "25:00" or "60:00").
  Localization Issues: Different regions may have different time formats, and if the system is not configured to handle the local format, it may reject valid entries.
  Field Configuration: The field may have specific validation rules that are not being met by the entered value.
  
  Solution:
  
  Check Time Format: Ensure that the time is entered in the correct format as expected by the system. For example, use the 24-hour format (e.g., 14:30 for 2:30 PM).
  Validate Time Values: Make sure that the time entered is within the valid range (00:00 to 23:59 for 24-hour format).
  Review Field Settings: Check the configuration of the field in the SAP system to ensure that it is set up correctly and that there are no additional validation rules that might be causing the error.
  Localization Settings: If applicable, verify that the user’s locale settings in SAP are correctly configured to match the expected time format.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the expected input for the field in question.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the correct input formats and the importance of adhering to system requirements.
  Debugging: If the issue persists, consider enabling debugging or logging to capture more details about the error when it occurs, which can help in diagnosing the problem further.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.