How To Fix CRM_MKTCA_UI005 - Campaign element with short text '&1' has an unsuitable predecessor


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

  • Message number: 005

  • Message text: Campaign element with short text '&1' has an unsuitable predecessor

  • Show details Hide details
  • What causes this issue?

    The campaign element '&V2&' with short text "&V1&" and for which
    indicator "Start for every respondent" is set, and which belongs to
    campaign '&V3&', has an unsuitable predecessor.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If you want a preceding node, replace it with a campaign element for
    which the indicator "Start for every respondent" is set, with a decision
    node, or, for an event-controlled campaign, with the start node for this
    campaign.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCA_UI005 - Campaign element with short text '&1' has an unsuitable predecessor ?

    The SAP error message CRM_MKTCA_UI005 indicates that there is an issue with the predecessor of a campaign element in the SAP CRM Marketing module. This error typically arises when the predecessor of a campaign element is not suitable for the current configuration or state of the campaign.

    Cause:

    1. Incompatible Predecessor: The predecessor campaign element may not be in a state that allows the current element to be created or processed. For example, if the predecessor is not completed or is in a status that does not allow further actions.
    2. Incorrect Configuration: The configuration of the campaign elements may not align with the business rules defined in the system.
    3. Missing Dependencies: There may be missing dependencies or prerequisites that need to be fulfilled before the current campaign element can be processed.

    Solution:

    1. Check Predecessor Status: Review the status of the predecessor campaign element. Ensure that it is in a suitable state (e.g., completed, approved) for the current campaign element to proceed.
    2. Review Configuration: Verify the configuration settings for the campaign elements. Ensure that they are set up correctly according to the business rules and requirements.
    3. Adjust Dependencies: If there are dependencies that need to be fulfilled, make sure they are addressed. This may involve completing other campaign elements or adjusting their statuses.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on campaign element relationships and configurations.
    5. Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide patches and updates.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Testing: If possible, create a test campaign with similar elements to replicate the issue and identify the exact cause.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.

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