How To Fix CRM_MKTCA_UI002 - Optimization element '&1' has no successor

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 002

• Message text: Optimization element '&1' has no successor

What causes this issue?

Optimization element "&V1&" for campaign '&V2&' does not have a
successor node.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to keep the optimization element, provide it with at least
one campaign element successor node. The "Start for every reactor"
indicator must not be set for this campaign element.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI002 - Optimization element '&1' has no successor ?

  The SAP error message CRM_MKTCA_UI002 indicates that there is an issue with an optimization element in the SAP Customer Relationship Management (CRM) system, specifically in the Marketing area. The message states that the optimization element identified by &1 does not have a successor, which means that the system is unable to find a subsequent element or step that should logically follow the current one in the optimization process.
  Cause:
  
  Missing Successor Configuration: The optimization element may not have been properly configured to include a successor. This could be due to missing data or incorrect settings in the marketing campaign or activity.
  Data Integrity Issues: There may be inconsistencies or missing entries in the database that prevent the system from recognizing the successor.
  Process Flow Errors: The process flow defined for the marketing campaign may not be complete or may have been altered, leading to a situation where the expected successor is not defined.
  
  Solution:
  
  Check Configuration: Review the configuration of the optimization element in the CRM system. Ensure that all necessary successors are defined and that the relationships between elements are correctly set up.
  Data Validation: Validate the data associated with the optimization element. Check for any missing or incorrect entries that could be causing the issue.
  Review Process Flow: Examine the overall process flow for the marketing campaign. Ensure that all steps are correctly defined and that there are no gaps in the sequence of actions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring optimization elements and their successors.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the failure occurs and what data is being processed at that point.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing and optimization processes, such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing campaigns.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify the marketing campaign data.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.