How To Fix CRM_MKTBP036 - Value &1 of attribute &2 was deleted for BP &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTBP - Messages for Maintaining Business Partner

• Message number: 036

• Message text: Value &1 of attribute &2 was deleted for BP &3.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTBP036 - Value &1 of attribute &2 was deleted for BP &3. ?

  The SAP error message CRM_MKTBP036 indicates that a specific value for an attribute of a Business Partner (BP) has been deleted. This message typically arises in the context of Customer Relationship Management (CRM) when there are inconsistencies or issues with the data related to Business Partners.
  Cause:
  
  Data Deletion: The value of the specified attribute for the Business Partner has been deleted, either manually or through a data migration process.
  Inconsistent Data: There may be inconsistencies in the data model, such as missing or incorrect attribute values that are expected to be present.
  Configuration Issues: The configuration settings for Business Partner attributes may not align with the current data, leading to discrepancies.
  Data Synchronization: If the Business Partner data is synchronized with another system, there may be issues in the synchronization process that lead to the deletion of attribute values.
  
  Solution:
  
  Check Business Partner Data: Review the Business Partner data in the system to confirm whether the attribute value has indeed been deleted. You can do this by navigating to the Business Partner transaction and checking the relevant attributes.
  Re-enter the Deleted Value: If the value was deleted unintentionally, you can re-enter the value for the attribute in the Business Partner master data.
  Data Consistency Check: Run data consistency checks to identify any other potential issues with Business Partner data. This can help in identifying if there are other attributes or BPs affected.
  Review Configuration: Check the configuration settings for Business Partner attributes in the CRM system to ensure they are set up correctly and align with the business requirements.
  Consult Logs: If the deletion was part of a batch job or data migration, check the logs for that process to understand why the value was deleted.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to view and edit Business Partner data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Documentation: Review the SAP documentation related to Business Partner management and attribute handling for more insights into how attributes are managed within the system.
  
  By following these steps, you should be able to resolve the error message CRM_MKTBP036 and restore the necessary attribute values for the Business Partner in question.