How To Fix CRM_MKTBP020 - &1 business partner(s) have been assigned to the characteristic group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTBP - Messages for Maintaining Business Partner

• Message number: 020

• Message text: &1 business partner(s) have been assigned to the characteristic group

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTBP020 - &1 business partner(s) have been assigned to the characteristic group ?

  The SAP error message CRM_MKTBP020 indicates that one or more business partners have been assigned to a characteristic group, which is causing an issue in the system. This error typically arises in the context of managing business partners and their associated characteristics in SAP Customer Relationship Management (CRM).
  Cause:
  The error occurs when you attempt to perform an action (such as deleting or modifying a characteristic group) that is not allowed because there are business partners currently linked to that characteristic group. The system enforces this restriction to maintain data integrity and ensure that all relationships are properly managed.
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify the Business Partners: Determine which business partners are assigned to the characteristic group mentioned in the error message. You can do this by navigating to the characteristic group in the SAP system and checking the assigned business partners.
  
  
  Remove Assignments: Once you have identified the business partners, you will need to remove their assignments to the characteristic group. This can typically be done through the following steps:
  
  Go to the transaction or area in SAP where you manage characteristic groups.
  Locate the characteristic group in question.
  Access the list of assigned business partners.
  Remove the business partners from the characteristic group.
  
  
  
  Re-attempt the Action: After successfully removing the business partners from the characteristic group, you can re-attempt the action that initially triggered the error.
  
  
  Check for Dependencies: If you are still encountering issues, ensure that there are no other dependencies or settings that might be preventing the action. This may involve checking related configurations or consulting with your SAP administrator.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing CRM orders), or CRMD_ORDERADM_H (for accessing order administration).
  Documentation: Refer to SAP Help documentation for detailed information on managing characteristic groups and business partners.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the CRM_MKTBP020 error and manage your characteristic groups and business partners effectively.