How To Fix CRM_MKT_TOPNP_UI002 - Segment assignment only via value help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_TOPNP_UI - Messages for CRM UI Framework >= 5.1

• Message number: 002

• Message text: Segment assignment only via value help

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_TOPNP_UI002 - Segment assignment only via value help ?

  The SAP error message CRM_MKT_TOPNP_UI002 with the description "Segment assignment only via value help" typically occurs in the SAP Customer Relationship Management (CRM) module, particularly when working with marketing functions. This error indicates that the system expects you to assign a segment using the value help (F4 help) rather than entering a value manually.
  Cause:
  
  Manual Entry: The user is trying to manually enter a segment value in a field that is restricted to only accept values selected from a predefined list (value help).
  Field Configuration: The field may be configured in such a way that it does not allow free text input, enforcing the use of value help to ensure data integrity and consistency.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain segments, leading to this error when trying to assign them.
  
  Solution:
  
  Use Value Help: Instead of typing the segment directly into the field, click on the value help icon (usually represented by a magnifying glass or F4 key) next to the field. This will open a dialog where you can select the appropriate segment from the available options.
  Check Field Settings: If you are a developer or have access to configuration settings, check the field settings in the relevant transaction or screen to ensure that it is set up correctly to allow value help.
  Authorization Check: Ensure that you have the necessary authorizations to access and assign the segments. If you suspect an authorization issue, contact your system administrator or security team.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or module you are working with for additional guidance on segment assignment.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to marketing and segment management in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H.
  User Training: If this error is common among users, consider providing training or documentation on how to properly use value help in the system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.