How To Fix CRM_MKT_SAPR006 - Import job failed while retrieving BW results with error code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_SAPR - CRM Marketing: Staging area for product proposals

• Message number: 006

• Message text: Import job failed while retrieving BW results with error code &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_SAPR006 - Import job failed while retrieving BW results with error code &1 ?

  The SAP error message CRM_MKT_SAPR006 indicates that an import job has failed while trying to retrieve BW (Business Warehouse) results. The error code &1 provides additional details about the specific issue encountered during the import process.
  Possible Causes:
  
  Data Source Issues: The data source in BW may not be properly configured or may be inactive.
  Authorization Problems: The user executing the import job may not have the necessary authorizations to access the BW data.
  Network Issues: There may be connectivity problems between the CRM system and the BW system.
  Data Consistency: There could be inconsistencies or errors in the data being imported from BW.
  Job Configuration: The import job may not be configured correctly, leading to failures during execution.
  System Performance: High load on the BW system may cause timeouts or failures in data retrieval.
  
  Solutions:
  
  Check Data Source: Verify that the data source in BW is active and properly configured. Ensure that the data is available for the specified time period.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the BW data. Check roles and permissions in both CRM and BW systems.
  Network Connectivity: Test the network connection between the CRM and BW systems. Ensure that there are no firewall or network issues preventing communication.
  Data Consistency Check: Run consistency checks on the data in BW to identify and resolve any issues. This may involve checking for missing or corrupt data.
  Job Configuration Review: Review the configuration of the import job in CRM. Ensure that all parameters are set correctly and that the job is scheduled appropriately.
  Monitor System Performance: Check the performance of the BW system. If the system is under heavy load, consider scheduling the import job during off-peak hours.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like RSA1 in BW to check data sources and monitor data loads.
  Logs and Traces: Check the application logs and traces in both CRM and BW for more detailed error messages that can provide insights into the failure.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error code and any relevant logs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKT_SAPR006 error message.