How To Fix CRM_MKT_IO018 - Inconsistent data PROJECT_GUID &1 not corresponding to Campaign ID &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKT_IO - Messages for Interaction Objects

  • Message number: 018

  • Message text: Inconsistent data PROJECT_GUID &1 not corresponding to Campaign ID &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKT_IO018 - Inconsistent data PROJECT_GUID &1 not corresponding to Campaign ID &2 ?

    The SAP error message CRM_MKT_IO018 indicates that there is an inconsistency between the project GUID and the campaign ID in the SAP CRM system. This typically occurs when there is a mismatch in the data being processed, which can happen for various reasons, such as data corruption, incorrect data entry, or issues during data migration.

    Cause:

    1. Data Mismatch: The PROJECT_GUID provided does not correspond to the expected Campaign ID. This could be due to incorrect data being passed to the system.
    2. Data Corruption: There may be corruption in the database or inconsistencies in the data model.
    3. Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error.
    4. Integration Issues: If there are integrations with other systems (like ERP), data might not be synchronized properly.

    Solution:

    1. Verify Data: Check the PROJECT_GUID and Campaign ID in the database to ensure they are correctly linked. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
    2. Check Configuration: Review the configuration settings related to campaign management and project management in the SAP CRM system to ensure they are set up correctly.
    3. Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the data. You can use transaction CRMD_ORDER to check the campaign and project data.
    4. Recreate the Project/Campaign: If the data is corrupted or cannot be reconciled, consider recreating the project or campaign to ensure that the GUIDs are correctly generated and linked.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
    6. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE11, and SE16 for data inspection and management.
    • Data Model: Understanding the data model for campaigns and projects in SAP CRM can help in troubleshooting.
    • Documentation: Review SAP documentation related to campaign management and project management for best practices and guidelines.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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