How To Fix CRM_MKT_IO012 - No IO conversion possible. Record for prospect not found in data base


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKT_IO - Messages for Interaction Objects

  • Message number: 012

  • Message text: No IO conversion possible. Record for prospect not found in data base

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKT_IO012 - No IO conversion possible. Record for prospect not found in data base ?
    The SAP error message CRM_MKT_IO012 indicates that there is an issue with the conversion of an Interaction Object (IO) in the context of SAP Customer Relationship Management (CRM). Specifically, the error states that no IO conversion is possible because a record for the prospect was not found in the database. This typically occurs when the system is trying to process a marketing interaction or campaign, but it cannot find the necessary data for the specified prospect.
    Causes:
    
    Missing Data: The prospect record may not exist in the database. This could be due to data entry errors, deletion of records, or the prospect not being created in the system.
    Incorrect Configuration: There may be issues with the configuration of the Interaction Object or the marketing campaign that is trying to access the prospect data.
    Data Synchronization Issues: If the system is integrated with other applications or databases, there may be synchronization issues leading to missing

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