How To Fix CRM_MESSAGES046 - Performance data file & is empty or does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MESSAGES - Output for CRM Output Collector

• Message number: 046

• Message text: Performance data file & is empty or does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MESSAGES046 - Performance data file & is empty or does not exist ?

  The SAP error message CRM_MESSAGES046 indicates that the performance data file is either empty or does not exist. This error typically arises in the context of SAP Customer Relationship Management (CRM) when the system is trying to access performance data that is required for certain operations, such as reporting or analytics.
  Causes:
  
  File Not Created: The performance data file may not have been generated due to a failure in the data collection process.
  File Deletion: The file may have been deleted or moved from its expected location.
  Permissions Issues: The user or the system may not have the necessary permissions to access the file.
  Configuration Issues: Incorrect configuration settings in the CRM system may lead to the file not being created or recognized.
  System Errors: There may be underlying system errors or issues that prevent the file from being generated or accessed.
  
  Solutions:
  
  Check File Existence: Verify if the performance data file exists in the expected directory. If it does not, you may need to regenerate it.
  Regenerate Performance Data: If the file is missing or empty, you may need to run the relevant data collection or performance reporting jobs again to create the file.
  Review Permissions: Ensure that the user or the system has the necessary permissions to access the directory where the performance data file is stored.
  Check Configuration Settings: Review the configuration settings in the CRM system to ensure that they are set up correctly for performance data collection.
  Consult Logs: Check the system logs for any errors or warnings that may provide more context about why the file is missing or empty.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-level issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM37 to check job logs or SLG1 to view application logs for more details on the error.
  Documentation: Refer to SAP documentation or notes related to performance data collection in CRM for specific instructions and troubleshooting steps.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve underlying issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.