How To Fix CRM_MESSAGES024 - Incorrect call of message handler (unknown GUID)

CRM_MESSAGES024 - Overview

• Message type: E = Error

• Message class: CRM_MESSAGES - Output for CRM Output Collector

• Message number: 024

• Message text: Incorrect call of message handler (unknown GUID)

What causes this issue?

The message handler expects a valid reference GUID with IV_REF_OBJECT,
that is, the GUID of a CRM document header or a CRM document item. The
GUID '&V1&' is however not a valid reference GUID.

System Response

The system terminates the action.

How to fix this error?

This is caused by a program error. Contact SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MESSAGES024 - Incorrect call of message handler (unknown GUID) ?

  The SAP error message CRM_MESSAGES024 ("Incorrect call of message handler (unknown GUID)") typically occurs in the SAP Customer Relationship Management (CRM) system when there is an issue related to the message handling framework, particularly when a message handler is called with an invalid or unknown GUID (Globally Unique Identifier).
  Causes:
  
  Invalid GUID: The GUID being referenced may not exist in the system, possibly due to data corruption or incorrect data entry.
  Message Handler Configuration: The message handler may not be properly configured or registered in the system.
  System Updates or Changes: Recent updates or changes to the system may have affected the message handling framework, leading to inconsistencies.
  Custom Development: If there are custom developments or enhancements in the CRM system, they may not be handling GUIDs correctly.
  
  Solutions:
  
  Check the GUID: Verify that the GUID being used is correct and exists in the relevant database tables. You can use transaction codes like SE11 or SE16 to