How To Fix CRM_LRP203 - Employee &1 has been assigned more than one personnel number

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LRP - CRM Interface WFM Core System

• Message number: 203

• Message text: Employee &1 has been assigned more than one personnel number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LRP203 - Employee &1 has been assigned more than one personnel number ?

  The SAP error message CRM_LRP203 indicates that an employee has been assigned more than one personnel number in the system. This can lead to inconsistencies and issues in data processing, especially in modules related to Human Resources (HR) and Customer Relationship Management (CRM).
  Cause:
  
  Duplicate Personnel Numbers: The employee in question has been assigned multiple personnel numbers, which can happen due to data entry errors, system migrations, or incorrect configurations.
  Data Migration Issues: If data was migrated from another system, it’s possible that the same employee was imported with different personnel numbers.
  Configuration Errors: Incorrect settings in the HR module or CRM module can lead to the same employee being recognized with multiple IDs.
  
  Solution:
  
  
  Identify Duplicate Personnel Numbers:
  
  Use transaction codes like SE16 or SE11 to query the relevant tables (e.g., PA0001 for HR master data) to find the duplicate personnel numbers assigned to the employee.
  
  
  
  Consolidate Personnel Numbers:
  
  Determine which personnel number is the correct one and consolidate the data under that number. This may involve transferring any relevant data from the duplicate personnel numbers to the primary one.
  
  
  
  Delete or Deactivate Duplicate Records:
  
  Once you have consolidated the data, you can delete or deactivate the duplicate personnel records. Ensure that you follow your organization’s data governance policies when doing this.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings in both the HR and CRM modules to ensure that they are set up correctly to prevent future occurrences of this issue.
  
  
  
  Consult with HR and IT Teams:
  
  Collaborate with your HR and IT teams to ensure that the changes are made correctly and that there are no further implications for payroll or employee records.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases notes that address known issues.
  Documentation: Review SAP documentation for both the HR and CRM modules to understand how personnel numbers are managed and any best practices for data entry and maintenance.
  Testing: After resolving the issue, conduct thorough testing to ensure that the changes have not affected other functionalities within the system.
  
  By following these steps, you should be able to resolve the CRM_LRP203 error and prevent it from occurring in the future.