How To Fix CRM_LRP109 - Service process item &1/&2 still exists for the business partner

CRM_LRP109 - Overview

• Message type: E = Error

• Message class: CRM_LRP - CRM Interface WFM Core System

• Message number: 109

• Message text: Service process item &1/&2 still exists for the business partner

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LRP109 - Service process item &1/&2 still exists for the business partner ?

  The SAP error message CRM_LRP109 indicates that there is a service process item associated with a business partner that is preventing certain actions from being completed. This error typically arises in the context of CRM (Customer Relationship Management) when trying to delete or modify a business partner that is still linked to an active service process.
  
  Cause:
  The error occurs because:
  
  There are existing service process items (like service orders, service requests, etc.) that are still active or not fully processed for the specified business partner.
  The system enforces data integrity rules that prevent the deletion or modification of a business partner while it is still linked to active service processes.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Active Service Processes:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for any active service processes associated with the business partner in question.
  You can also use reports or queries to list service orders or requests