How To Fix CRM_LOYIL_MSG058 - Key &1 cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOYIL_MSG - Message class for Loyalty Applications

• Message number: 058

• Message text: Key &1 cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOYIL_MSG058 - Key &1 cannot be deleted ?

  The SAP error message CRM_LOYIL_MSG058, which states "Key &1 cannot be deleted," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with loyalty management or similar functionalities. This error indicates that the system is unable to delete a specific key or record, which could be due to various reasons.
  Causes:
  
  
  Dependencies: The key you are trying to delete may have dependencies or relationships with other records in the system. For example, if the key is linked to transactions, loyalty programs, or customer records, the system will prevent deletion to maintain data integrity.
  
  
  Status Restrictions: The record may be in a status that does not allow deletion. For instance, if the record is marked as "active" or "in use," the system will restrict deletion.
  
  
  Authorization Issues: The user attempting to delete the key may not have the necessary authorizations or permissions to perform the deletion.
  
  
  Data Integrity Constraints: There may be data integrity constraints in place that prevent the deletion of certain records to ensure that the database remains consistent.
  
  
  Solutions:
  
  
  Check Dependencies: Review the record to see if it is linked to other records or transactions. If it is, you may need to delete or modify those dependent records first.
  
  
  Change Status: If the record is in a status that prevents deletion, consider changing its status to a permissible one (if applicable) before attempting to delete it again.
  
  
  Review Authorizations: Ensure that the user has the necessary permissions to delete the record. If not, you may need to contact your system administrator to grant the required authorizations.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling this error message. There may be additional context or steps provided for your specific version of SAP.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like SE11 for data dictionary, SE16 for table display) to investigate the record and its relationships further.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT team for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to CRM and loyalty management, such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may be relevant to your specific scenario.
  SAP Notes: Check for any SAP Notes related to CRM_LOYIL_MSG058 for potential bug fixes or additional guidance.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.