How To Fix CRM_LOYIL_MSG053 - Install Type 1(Single box) invalid, S/w Component CRMLOY not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOYIL_MSG - Message class for Loyalty Applications

• Message number: 053

• Message text: Install Type 1(Single box) invalid, S/w Component CRMLOY not available

What causes this issue?

The install type has been specified as 1 (i.e. Loyalty is installed in
the same system as CRM) but the system cannot find the Loyalty software
component CRMLOY.

System Response

The system throws an error.

How to fix this error?

The following can be done -
1. If you do not want to use Loyalty Management, please set the Install
Type to 0.
2. If you are using Loyalty management, make sure the Loyalty component
(CRMLOY) is installed in this system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOYIL_MSG053 - Install Type 1(Single box) invalid, S/w Component CRMLOY not available ?

  The SAP error message CRM_LOYIL_MSG053 indicates that there is an issue with the installation type of the SAP CRM Loyalty Management component. Specifically, it suggests that the installation type is set to "Type 1 (Single box)" but the software component CRMLOY is not available in the system.
  Cause:
  
  Missing Software Component: The software component CRMLOY is not installed or not properly configured in your SAP system.
  Incorrect Installation Type: The system may be configured incorrectly for the installation type, which is not compatible with the available components.
  System Configuration Issues: There may be issues with the system configuration or the transport of the software component.
  
  Solution:
  
  
  Check Software Component Installation:
  
  Go to the SAP system and check if the software component CRMLOY is installed. You can do this by navigating to the transaction code SPAM or SE80 and checking the installed components.
  If it is not installed, you will need to install the CRMLOY component. This may involve downloading the necessary software from the SAP Service Marketplace and performing the installation.
  
  
  
  Verify Installation Type:
  
  Ensure that the installation type is correctly set. If you are using a single box installation, make sure that the system is configured to support this type.
  You can check the installation type in the system settings or configuration.
  
  
  
  Check for Transport Issues:
  
  If the component was recently transported to the system, ensure that the transport was successful and that there were no errors during the transport process.
  You can check the transport logs for any issues.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  System Refresh:
  
  If you have recently made changes to the system or installed new components, consider refreshing the system or restarting it to ensure that all changes are applied correctly.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed guidance based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM Loyalty Management for detailed installation and configuration instructions.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check the system logs (transaction code SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_LOYIL_MSG053 error message.