How To Fix CRM_LOYIL_MSG028 - Enter a valid membership ID for the sold-to party selected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LOYIL_MSG - Message class for Loyalty Applications

  • Message number: 028

  • Message text: Enter a valid membership ID for the sold-to party selected

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LOYIL_MSG028 - Enter a valid membership ID for the sold-to party selected ?
    The SAP error message CRM_LOYIL_MSG028 indicates that the system is unable to find a valid membership ID for the sold-to party that has been selected in the CRM system. This error typically occurs in scenarios involving loyalty programs or customer memberships where a valid membership ID is required for processing transactions or activities related to a customer.
    
    Cause: Missing Membership ID: The sold-to party (customer) does not have an associated membership ID in the loyalty program. Incorrect Sold-to Party: The selected sold-to party may not be eligible for the loyalty program or may not have been properly set up in the system. Data Inconsistency: There may be inconsistencies in the data, such as the membership ID being inactive or incorrectly linked to the sold-to party.
    Configuration Issues: The loyalty program may not be correctly configured to recognize the sold-to party.
    Solution: Check Membership ID: Verify that the sold-to party has a valid membership ID in the loyalty

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