How To Fix CRM_LOY_PTAC045 - Specify only one of expiration procedure or expiration date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PTAC -

• Message number: 045

• Message text: Specify only one of expiration procedure or expiration date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PTAC045 - Specify only one of expiration procedure or expiration date ?

  The SAP error message CRM_LOY_PTAC045 indicates that there is a conflict in the data being processed related to loyalty programs or promotions. Specifically, it occurs when both an expiration procedure and an expiration date are specified simultaneously, which is not allowed. The system requires that only one of these parameters be defined.
  Cause:
  The error arises when:
  
  You are trying to create or update a loyalty program or promotion in SAP CRM.
  Both the expiration procedure (which defines how the expiration of points or rewards is handled) and an explicit expiration date (a specific date when the points or rewards will expire) are provided in the same transaction.
  
  Solution:
  To resolve this error, you need to ensure that only one of the two parameters is specified. Here are the steps to follow:
  
  
  Review the Input Data: Check the data you are trying to input or update in the system. Look for the fields related to expiration procedure and expiration date.
  
  
  Decide on the Parameter:
  
  If you want to use an expiration procedure, remove any specified expiration date.
  If you want to set a specific expiration date, remove the expiration procedure.
  
  
  
  Update the Transaction: Make the necessary adjustments in the transaction or configuration where the error is occurring.
  
  
  Test the Changes: After making the changes, try to save or execute the transaction again to see if the error is resolved.
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for detailed information on loyalty program configuration and the specific fields involved.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with loyalty programs, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for order administration.
  Support: If the issue persists after making the changes, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_LOY_PTAC045 error and proceed with your loyalty program configuration.