Message type: E = Error
Message class: CRM_LOY_PTAC -
Message number: 016
Message text: Invalid source point account set
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CRM_LOY_PTAC016
- Invalid source point account set ?The SAP error message CRM_LOY_PTAC016 indicates that there is an issue with the source point account set in the context of loyalty management within the SAP Customer Relationship Management (CRM) module. This error typically arises when the system cannot find a valid account set for the specified source point, which is essential for processing loyalty transactions.
Cause: Missing or Incorrect Configuration: The source point account set may not be configured correctly in the system. This could be due to missing entries or incorrect settings in the configuration. Inactive or Deleted Account Set: The account set that is being referenced may have been deleted or marked as inactive. Authorization Issues: The user may not have the necessary authorizations to access the specified account set. Data Consistency Issues: There may be inconsistencies in the data that link the source point to the account set.
Solution: Check Configuration: Navigate to the configuration settings for loyalty management in SAP. Verify that the source
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