How To Fix CRM_LOY_PTAC016 - Invalid source point account set

CRM_LOY_PTAC016 - Overview

• Message type: E = Error

• Message class: CRM_LOY_PTAC -

• Message number: 016

• Message text: Invalid source point account set

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PTAC016 - Invalid source point account set ?

  The SAP error message CRM_LOY_PTAC016 indicates that there is an issue with the source point account set in the context of loyalty management within the SAP Customer Relationship Management (CRM) module. This error typically arises when the system cannot find a valid account set for the specified source point, which is essential for processing loyalty transactions.
  
  Cause:
  
  Missing or Incorrect Configuration: The source point account set may not be configured correctly in the system. This could be due to missing entries or incorrect settings in the configuration.
  Inactive or Deleted Account Set: The account set that is being referenced may have been deleted or marked as inactive.
  Authorization Issues: The user may not have the necessary authorizations to access the specified account set.
  Data Consistency Issues: There may be inconsistencies in the data that link the source point to the account set.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for loyalty management in SAP.
  Verify that the source