How To Fix CRM_LOY_PSH048 - Sell points transaction type not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 048

• Message text: Sell points transaction type not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH048 - Sell points transaction type not maintained ?

  The SAP error message CRM_LOY_PSH048 indicates that the transaction type for sell points is not maintained in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process loyalty transactions or promotions related to sell points.
  Cause:
  The primary cause of this error is that the system does not have a defined transaction type for the sell points you are trying to use. This can happen if:
  
  The transaction type has not been configured in the system.
  The transaction type is incorrectly set up or has been deleted.
  There is a mismatch between the transaction type being used and the configuration in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to Customer Relationship Management > Loyalty Management > Basic Settings > Define Transaction Types.
  Ensure that the relevant transaction type for sell points is defined and properly configured.
  
  
  
  Maintain Transaction Type:
  
  If the transaction type is missing, you will need to create it. Make sure to define all necessary attributes and settings for the transaction type.
  If it exists but is not correctly configured, review the settings and make any necessary adjustments.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access and use the defined transaction types.
  
  
  
  Testing:
  
  After making changes, test the transaction again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring transaction types in CRM.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Types: In SAP CRM, transaction types are used to categorize different types of transactions, such as sales, returns, and loyalty transactions. Each transaction type can have specific settings that determine how the system processes them.
  Loyalty Management: This module in SAP CRM is designed to manage customer loyalty programs, including the accumulation and redemption of points.
  Error Handling: Familiarize yourself with common error messages in SAP CRM and their resolutions to streamline troubleshooting in the future.
  
  By following these steps, you should be able to resolve the CRM_LOY_PSH048 error and ensure that your sell points transaction types are properly maintained in the system.