How To Fix CRM_LOY_PSH042 - Enter the loyalty program on the selection screen

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 042

• Message text: Enter the loyalty program on the selection screen

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH042 - Enter the loyalty program on the selection screen ?

  The SAP error message CRM_LOY_PSH042, which states "Enter the loyalty program on the selection screen," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to execute a transaction or report related to loyalty programs without specifying a loyalty program.
  Cause:
  The error is triggered because the system requires a loyalty program to be specified in order to process the request. This is a validation check to ensure that the necessary parameters are provided for the operation being performed.
  Solution:
  To resolve this error, you should:
  
  Check the Selection Screen: Go back to the selection screen of the transaction or report you are trying to execute.
  Enter a Loyalty Program: Look for the field labeled "Loyalty Program" or similar and enter a valid loyalty program ID. This ID should correspond to an existing loyalty program in your SAP system.
  Validate the Program: Ensure that the loyalty program you are entering is active and correctly configured in the system.
  Re-execute the Transaction: After entering the required information, try executing the transaction or report again.
  
  Related Information:
  
  Loyalty Programs in SAP CRM: Loyalty programs are used to manage customer loyalty initiatives, track points, rewards, and customer engagement. Ensure that you have the necessary authorizations to view and manage loyalty programs.
  Configuration: If you are responsible for configuring loyalty programs, ensure that they are set up correctly in the system. This includes defining the program parameters, eligibility criteria, and reward structures.
  Documentation: Refer to SAP documentation or help files for more detailed information on loyalty program management and the specific transaction you are working with.
  Support: If the issue persists after entering a loyalty program, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to resolve the error and proceed with your intended operation in SAP CRM.