How To Fix CRM_LOY_MEM_MSGS001 - End date must be later than start date


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LOY_MEM_MSGS - Message Class for Loyalty members

  • Message number: 001

  • Message text: End date must be later than start date

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LOY_MEM_MSGS001 - End date must be later than start date ?

    The SAP error message CRM_LOY_MEM_MSGS001 indicates that there is an issue with the date fields in a loyalty program or membership record. Specifically, the error states that the end date must be later than the start date. This typically occurs when you are trying to create or update a membership or loyalty program record, and the dates provided do not meet the required criteria.

    Cause:

    1. Incorrect Date Entry: The end date has been entered as the same as or earlier than the start date.
    2. Data Migration Issues: If data is being imported or migrated, there may be inconsistencies in the date formats or values.
    3. User Input Error: Users may inadvertently enter the dates in the wrong order or format.

    Solution:

    To resolve this error, follow these steps:

    1. Check Date Fields: Review the start date and end date fields in the relevant transaction or screen. Ensure that the end date is indeed later than the start date.

    2. Correct the Dates: If the end date is incorrect, update it to a date that is later than the start date.

    3. Validation: Implement validation checks in your data entry process to prevent this error from occurring in the future. This can include:

      • Using input masks or date pickers that restrict users to valid date ranges.
      • Adding validation rules in the application logic to check the relationship between start and end dates before submission.
    4. Data Migration Review: If this error arises during data migration, review the source data for inconsistencies and correct any records that do not meet the date criteria.

    5. Testing: After making corrections, test the process again to ensure that the error no longer occurs.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review the SAP CRM documentation for guidelines on managing loyalty programs and membership records.
    • User Training: Provide training for users on how to correctly enter date information to minimize errors.

    By ensuring that the end date is always set to a date later than the start date, you can avoid encountering this error in the future.

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