How To Fix CRM_LOY_MA004 - Enter activity type; mandatory field

CRM_LOY_MA004 - Overview

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 004

• Message text: Enter activity type; mandatory field

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA004 - Enter activity type; mandatory field ?

  The SAP error message CRM_LOY_MA004 indicates that the system requires an activity type to be entered, as it is a mandatory field in the context of the transaction you are trying to execute. This error typically occurs in the SAP Customer Relationship Management (CRM) module, particularly when dealing with loyalty management or activity management.
  
  Cause:
  The error arises when:
  
  You are trying to create or modify an activity (such as a marketing activity, service request, etc.) without specifying an activity type.
  The activity type field is set as mandatory in the configuration, and it has not been filled in.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Activity Type Field:
  
  Ensure that you have filled in the activity type field in the relevant screen. This field is usually a dropdown or a selection box where you can choose the appropriate activity type.
  
  
  
  Review Configuration:
  
  If you are an administrator or have access to configuration settings,