How To Fix CRM_LEASING_UI021 - Status reason code not customized for &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_UI - Messages for Financing Product Input Help

• Message number: 021

• Message text: Status reason code not customized for &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_UI021 - Status reason code not customized for &1 &2 ?

  The SAP error message CRM_LEASING_UI021, which states "Status reason code not customized for &1 &2," typically occurs in the context of the SAP CRM (Customer Relationship Management) module, particularly when dealing with leasing or contract management functionalities. This error indicates that the system is unable to find a customized status reason code for the specified object type (represented by &1) and status (represented by &2).
  Cause:
  
  Missing Customization: The status reason code for the specified object type has not been defined in the system. This can happen if the configuration for the leasing or contract management module has not been completed or if the necessary entries have been deleted or not transported correctly.
  Incorrect Object Type or Status: The object type or status being referenced may not exist or may be incorrectly specified in the transaction or process being executed.
  Transport Issues: If the system is newly set up or if changes were made in a development environment and not properly transported to the production environment, this error may occur.
  
  Solution:
  
  
  Check Customization Settings:
  
  Navigate to the relevant customizing transaction (usually in SPRO) for the leasing or contract management module.
  Look for the section related to status management or status reason codes.
  Ensure that the status reason code for the specified object type is defined and properly configured.
  
  
  
  Define Missing Status Reason Codes:
  
  If the status reason code is missing, create a new entry for it. This typically involves specifying the object type, status, and the corresponding reason code.
  Make sure to save and activate the changes.
  
  
  
  Verify Object Type and Status:
  
  Double-check the object type and status being used in the transaction that triggered the error. Ensure they are valid and correctly specified.
  
  
  
  Transport Changes:
  
  If the customization was done in a development environment, ensure that the changes have been properly transported to the production environment.
  Check the transport logs for any errors or issues during the transport process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on customizing status reason codes in the CRM leasing module.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for customizing) or CRMD_ORDER (for managing CRM orders) to access the relevant settings.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user executing the transaction has the necessary authorizations to view and modify status reason codes.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP functional consultant or reach out to SAP support for further assistance.