How To Fix CRM_LEASING_UI014 - A survey has been assigned, but no values were found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LEASING_UI - Messages for Financing Product Input Help

  • Message number: 014

  • Message text: A survey has been assigned, but no values were found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LEASING_UI014 - A survey has been assigned, but no values were found ?

    The SAP error message CRM_LEASING_UI014 indicates that a survey has been assigned to a leasing transaction, but no values were found for the survey. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with leasing contracts or related processes.

    Cause:

    1. Missing Data: The most common cause of this error is that the survey is expecting certain data or values that have not been populated in the system. This could be due to incomplete data entry or missing configuration.
    2. Survey Configuration: The survey itself may not be properly configured to pull the necessary values from the leasing transaction.
    3. Incompatibility: There may be an incompatibility between the survey and the leasing object, meaning that the survey is not set up to work with the specific type of leasing transaction you are trying to process.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the data related to the survey.

    Solution:

    1. Check Data Entry: Ensure that all required fields in the leasing transaction are filled out correctly. Look for any mandatory fields that may be empty.
    2. Review Survey Configuration: Go to the survey configuration settings in SAP and verify that the survey is set up correctly. Ensure that it is linked to the appropriate leasing objects and that the expected values are defined.
    3. Test with Different Data: If possible, try to replicate the issue with different leasing transactions to see if the problem persists. This can help identify if the issue is specific to certain data.
    4. Check Authorizations: Ensure that the user has the necessary permissions to access the survey and the related data. You may need to consult with your SAP security team to verify this.
    5. Consult Documentation: Review SAP documentation or help resources related to CRM leasing and surveys to ensure that you are following the correct procedures.
    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may have additional insights or patches that can resolve the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to leasing and surveys, such as CRMD_ORDER for managing transactions.
    • SAP Notes: Check for any SAP Notes related to CRM leasing and surveys that might address known issues or provide updates.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the error message CRM_LEASING_UI014 effectively.

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