How To Fix CRM_LEASING_ROE015 - Determination of key figures could not be carried out

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_ROE - Messages for Determination of Key Figures

• Message number: 015

• Message text: Determination of key figures could not be carried out

What causes this issue?

The system could not perform determination of key figures, such as 'ROE
before tax' or 'ROE after tax,' for example.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Depending on the type of error, there are further messages about the
origin of the error in the application log. If there are no further
messages in this case, contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_ROE015 - Determination of key figures could not be carried out ?

  The SAP error message CRM_LEASING_ROE015, which states "Determination of key figures could not be carried out," typically occurs in the context of the SAP CRM (Customer Relationship Management) module, particularly when dealing with leasing or rental contracts. This error indicates that the system was unable to calculate or retrieve the necessary key figures for a specific transaction or process.
  Causes:
  
  Missing Configuration: The key figures may not be properly configured in the system. This could be due to missing settings in the leasing configuration or in the relevant customizing settings.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or transaction data that are required for the calculation of key figures.
  Authorization Issues: The user may not have the necessary authorizations to access the data or perform the calculations.
  System Errors: There could be a temporary system error or a bug in the software that is preventing the key figures from being determined.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to leasing and key figure determination in the SAP system. Ensure that all necessary settings are in place and correctly configured.
  Validate Master Data: Check the relevant master data (e.g., customer master, contract master) for completeness and accuracy. Ensure that all required fields are filled out correctly.
  Review Transaction Data: Look at the specific transaction that triggered the error. Ensure that all necessary data is present and correct.
  Authorization Check: Verify that the user has the appropriate authorizations to perform the action that led to the error. If not, work with your SAP security team to grant the necessary permissions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or updates that can resolve the problem.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the failure occurs. This may require the assistance of an ABAP developer.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and leasing to understand the key figure determination process and any prerequisites.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and cannot be resolved internally, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.