How To Fix CRM_LEASING_ROE011 - Device class not found (GUID: &1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LEASING_ROE - Messages for Determination of Key Figures

  • Message number: 011

  • Message text: Device class not found (GUID: &1)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LEASING_ROE011 - Device class not found (GUID: &1) ?

    The SAP error message "CRM_LEASING_ROE011 Device class not found (GUID: &1)" typically occurs in the context of the SAP CRM (Customer Relationship Management) module, particularly when dealing with leasing or rental processes. This error indicates that the system is unable to find a specific device class associated with the GUID (Globally Unique Identifier) provided in the error message.

    Cause:

    1. Missing Device Class: The device class that is referenced by the GUID does not exist in the system. This could be due to incorrect configuration or data entry.
    2. Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that link the device class to the GUID.
    3. Configuration Issues: The device class may not have been properly configured in the system, or it may have been deleted or deactivated.
    4. Transport Issues: If the system has recently undergone a transport of changes, the device class may not have been included in the transport request.

    Solution:

    1. Check Device Class Configuration:

      • Navigate to the relevant configuration settings in SAP to verify if the device class exists.
      • Use transaction codes like SPRO to access the configuration settings and check the device class definitions.
    2. Verify GUID:

      • Ensure that the GUID provided in the error message is correct and corresponds to an existing device class.
      • You can use transaction codes like SE11 (Data Dictionary) to look up the GUID in the relevant tables.
    3. Create or Restore Device Class:

      • If the device class is missing, you may need to create it or restore it from a backup if it was deleted.
      • Ensure that all necessary attributes and configurations are set correctly.
    4. Check for Data Consistency:

      • Run consistency checks or reports to identify any inconsistencies in the data related to device classes.
      • Use transaction codes like SE38 to run relevant reports.
    5. Transport Management:

      • If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included.
      • If needed, re-transport the missing device class or related objects.
    6. Consult Documentation:

      • Review SAP documentation or notes related to the error message for any specific guidance or patches that may address the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, SE11, SE38, and others that may help in troubleshooting.
    • SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific fixes or recommendations provided by SAP.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation and resolution.

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