How To Fix CRM_LEASING_IF_CAI017 - CAI Tool: Cond. type &1 is not on product item (&2) in prior contract

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_IF_CAI - CAI Tool

• Message number: 017

• Message text: CAI Tool: Cond. type &1 is not on product item (&2) in prior contract

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_IF_CAI017 - CAI Tool: Cond. type &1 is not on product item (&2) in prior contract ?

  The SAP error message CRM_LEASING_IF_CAI017 indicates that there is an issue with a condition type that is expected to be present on a product item in a prior contract, but it is not found. This error typically arises in the context of leasing or contract management within the SAP CRM system, particularly when using the CAI (Contract Administration Interface) tool.
  Cause:
  
  Missing Condition Type: The specified condition type (&1) is not defined for the product item (&2) in the prior contract. This could be due to configuration issues or data entry errors.
  Inconsistent Data: There may be inconsistencies between the current contract and the prior contract, such as changes in pricing conditions or product definitions.
  Configuration Issues: The condition type may not be properly configured in the system, or it may not be applicable to the product item in question.
  
  Solution:
  
  
  Check Condition Type Configuration:
  
  Go to the configuration settings for the condition types in the SAP system.
  Ensure that the condition type (&1) is correctly defined and applicable to the product item (&2).
  
  
  
  Review Prior Contract:
  
  Access the prior contract associated with the product item.
  Verify if the condition type is indeed missing or incorrectly set up.
  
  
  
  Update Product Item:
  
  If the condition type should be applicable, consider updating the product item in the prior contract to include the necessary condition type.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all relevant data is aligned between the current and prior contracts.
  Look for any discrepancies that may need to be resolved.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the CAI tool and the specific error message for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_CONTRACT to access and review contracts and condition types.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide updates related to the CAI tool.
  User Roles: Ensure that you have the necessary permissions to view and modify contracts and condition types in the SAP system.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.