How To Fix CRM_LEASING_COPY057 - Error copying the items (no active items exist)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_COPY - Messaages to/from Creation of Follow-Up Document

• Message number: 057

• Message text: Error copying the items (no active items exist)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_COPY057 - Error copying the items (no active items exist) ?

  The SAP error message CRM_LEASING_COPY057 indicates that there was an issue when trying to copy items in the leasing module of SAP CRM. Specifically, the error states that there are "no active items exist," which means that the system could not find any items to copy from the source document.
  Cause:
  
  
  No Active Items: The primary cause of this error is that the source document from which you are trying to copy does not have any active items. This could happen if:
  
  The items were deleted or not saved properly.
  The document is in a status that does not allow copying (e.g., completed or archived).
  The items were never created in the first place.
  
  
  
  Document Status: The status of the document may not allow for copying. For example, if the document is in a "completed" or "canceled" state, it may not have any active items.
  
  
  Configuration Issues: There may be configuration issues in the leasing module that prevent items from being recognized as active.
  
  
  Solution:
  
  
  Check Source Document: Verify that the source document you are trying to copy from actually contains active items. You can do this by:
  
  Opening the source document and checking the item list.
  Ensuring that the items are in an active status.
  
  
  
  Document Status: Ensure that the document is in a status that allows copying. If the document is completed or archived, you may need to create a new document or change the status of the existing document.
  
  
  Create New Items: If there are no items in the source document, you may need to create new items before attempting to copy.
  
  
  Review Configuration: If you suspect a configuration issue, consult with your SAP administrator or functional consultant to review the settings in the leasing module.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the leasing module, such as CRM_LEASING or CRM_ORDER, to navigate and troubleshoot effectively.
  Documentation: Review SAP documentation related to the leasing module for best practices on item management and document statuses.
  User Roles: Ensure that you have the necessary permissions to copy items and access the relevant documents.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.