How To Fix CRM_LEASING_COPY036 - Item status does not allow upgrade

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_COPY - Messaages to/from Creation of Follow-Up Document

• Message number: 036

• Message text: Item status does not allow upgrade

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_COPY036 - Item status does not allow upgrade ?

  The SAP error message CRM_LEASING_COPY036 indicates that the item status does not allow for an upgrade in the leasing process. This typically occurs in the context of contract management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with leasing contracts.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Item Status: The item in question has a status that does not permit the upgrade operation. This could be due to the current state of the contract (e.g., it might be in a completed or closed status).
  Configuration Settings: The system configuration may restrict certain actions based on the item status. For example, if the item is marked as "completed," it may not allow further modifications.
  Business Rules: There may be specific business rules or workflows defined in the system that prevent upgrades under certain conditions.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Item Status: Review the status of the item that is causing the error. You can do this by navigating to the relevant contract or item in the CRM system. Ensure that the item is in a status that allows for upgrades.
  
  
  Change Item Status: If the item is in a status that does not allow upgrades, you may need to change its status to one that does. This could involve:
  
  Reopening the item if it is closed.
  Changing the status to a more appropriate one that allows for upgrades.
  
  
  
  Review Configuration: Check the configuration settings in the SAP system related to leasing contracts. Ensure that the settings allow for the desired operations based on the item status.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to leasing and contract management for specific guidelines on item statuses and permissible actions.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to leasing and contract management, such as CRMD_ORDER for managing orders.
  SAP Notes: Check for any SAP Notes related to the error message CRM_LEASING_COPY036, as they may provide additional insights or patches that address known issues.
  User Roles and Authorizations: Ensure that the user attempting the upgrade has the necessary authorizations to perform the action on the item.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow for the desired upgrade in the leasing process.