How To Fix CRM_LEASING_COPY018 - Process quantity has to be greater than zero


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LEASING_COPY - Messaages to/from Creation of Follow-Up Document

  • Message number: 018

  • Message text: Process quantity has to be greater than zero

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LEASING_COPY018 - Process quantity has to be greater than zero ?

    The SAP error message CRM_LEASING_COPY018 indicates that the process quantity entered in a leasing or contract management transaction must be greater than zero. This error typically occurs in scenarios where a quantity is expected, such as when creating or modifying a leasing contract, and the system detects that the quantity is either zero or not specified.

    Cause:

    1. Zero Quantity: The most common cause is that the user has entered a quantity of zero or left the quantity field blank.
    2. Incorrect Data Entry: There may be a mistake in data entry where the quantity was not intended to be zero.
    3. Configuration Issues: In some cases, the system configuration may not allow for certain transactions to be processed with a zero quantity.
    4. Business Logic: The business rules defined in the system may require that a minimum quantity be specified for the transaction to be valid.

    Solution:

    1. Check Quantity Field: Ensure that the quantity field is filled in with a value greater than zero. If you are creating or modifying a leasing contract, make sure to enter a valid quantity.
    2. Review Input Data: Double-check all input data for accuracy. Ensure that all required fields are filled out correctly.
    3. Consult Documentation: Refer to the relevant SAP documentation or user manuals for guidance on the specific transaction you are working with.
    4. System Configuration: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the settings related to leasing contracts and ensure they align with business requirements.
    5. Error Handling: If the error persists after correcting the quantity, consider checking for any additional error messages or logs that may provide further insight into the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM related to leasing and contract management, such as CRMD_ORDER for managing orders.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific fixes or workarounds.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the transaction, as restrictions may lead to unexpected errors.
    • Training and Support: If you are new to SAP or the specific module, consider seeking training or support from experienced colleagues or SAP consultants.

    By following these steps, you should be able to resolve the error and proceed with your leasing or contract management tasks in SAP.

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