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Message type: E = Error
Message class: CRM_LEASING_COPY - Messaages to/from Creation of Follow-Up Document
Message number: 010
Message text: Cancellation request date and contract start date have to be the same
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CRM_LEASING_COPY010
- Cancellation request date and contract start date have to be the same ?The SAP error message CRM_LEASING_COPY010 indicates that there is a mismatch between the cancellation request date and the contract start date in the leasing module of SAP CRM. This error typically arises when you attempt to process a cancellation request for a leasing contract, but the dates do not align as required by the system.
Cause:
The error occurs because the system enforces a rule that the cancellation request date must match the contract start date. This is likely a business rule to ensure that cancellations are processed correctly and that they align with the contract's validity period.
Solution:
To resolve this error, you need to ensure that the cancellation request date matches the contract start date. Here are the steps you can take:
Check the Contract Details:
- Navigate to the leasing contract in question and verify the contract start date.
- Ensure that the cancellation request date you are trying to enter matches this date.
Adjust the Cancellation Request Date:
- If the cancellation request date is incorrect, modify it to match the contract start date.
- If you are using a transaction or program to process the cancellation, ensure that the date being passed is correct.
Review Business Rules:
- If you believe that the business process should allow for different dates, consult with your business process owner or SAP functional consultant to review the business rules and see if any adjustments can be made.
Testing:
- After making the necessary adjustments, test the cancellation process again to ensure that the error no longer occurs.
Related Information:
CRM_LEASING
or similar to manage leasing contracts.If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the configuration and any potential customizations that may be affecting this behavior.
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