How To Fix CRM_LEASING_CHANGE231 - You cannot mark the item as "Processed"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LEASING_CHANGE - Messages for Changes to Leases

  • Message number: 231

  • Message text: You cannot mark the item as "Processed"

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LEASING_CHANGE231 - You cannot mark the item as "Processed" ?

    The SAP error message CRM_LEASING_CHANGE231 with the description "You cannot mark the item as 'Processed'" typically occurs in the context of leasing or contract management within the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue with the status of the item you are trying to process.

    Causes:

    1. Incorrect Item Status: The item you are trying to mark as processed may not be in a status that allows it to be processed. For example, it might be in a status that is not allowed for processing or has already been processed.
    2. Dependencies or Conditions Not Met: There may be certain conditions or dependencies that need to be fulfilled before the item can be marked as processed. This could include missing data or incomplete transactions.
    3. Authorization Issues: The user may not have the necessary authorizations to change the status of the item.
    4. System Configuration: There may be configuration settings in the system that prevent the item from being marked as processed.

    Solutions:

    1. Check Item Status: Review the current status of the item in question. Ensure that it is in a state that allows it to be marked as processed. You may need to change the status to an appropriate one first.
    2. Review Dependencies: Ensure that all required fields and conditions are met. Check for any missing information or prerequisites that need to be fulfilled.
    3. User Authorizations: Verify that the user has the necessary permissions to perform the action. If not, contact your system administrator to adjust the authorizations.
    4. Consult Configuration Settings: If you have access to the configuration settings, check if there are any rules or settings that might be preventing the item from being processed. This may require assistance from a functional consultant or system administrator.
    5. Error Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to leasing and contract management, such as CRMD_ORDER for managing orders.
    • SAP Notes: Search for SAP Notes related to the error message or the specific transaction you are working with. SAP Notes often provide solutions or workarounds for known issues.
    • Documentation: Review the SAP Help Portal or other documentation related to CRM leasing processes for additional guidance on item processing.

    If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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