How To Fix CRM_LEASING_CHANGE207 - Item &1 cannot be selected; processing is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_CHANGE - Messages for Changes to Leases

• Message number: 207

• Message text: Item &1 cannot be selected; processing is not active

What causes this issue?

Processing is not active for the selected item, &v1&. The assigned item
category does not have a number range interval.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To assign a number range interval to an item category, proceed as
follows:
Choose activity <DS:SIMG.CRM_POSTYPEN_001>Define Item Categories</> in
Customizing for <ZK>Customer Relationship Management</>
Select a leasing-specific item category
Switch to substructure <ZK>Assignment Business Transaction Categories</>
Select the corresponding business transaciton category.
Switch to substructure <ZK>Item Customizing</>. Field <ZK>Number Range
Interval</> is located in the <ZK>Financing</> section.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_CHANGE207 - Item &1 cannot be selected; processing is not active ?

  The SAP error message "CRM_LEASING_CHANGE207 Item &1 cannot be selected; processing is not active" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with leasing or contract management scenarios. This error indicates that the item you are trying to select or process is not in an active state, which prevents further actions from being taken on it.
  Cause:
  
  Inactive Item: The item you are trying to work with may not be in an active status. This could be due to various reasons, such as the item being completed, canceled, or not yet activated.
  Status Management: The item might have a status that does not allow for further processing. For example, it could be in a "draft" state or marked as "closed."
  Configuration Issues: There may be configuration settings in the system that restrict the processing of certain items based on their status or other criteria.
  Business Logic: The business logic defined in the system may prevent certain actions from being taken on items that do not meet specific conditions.
  
  Solution:
  
  Check Item Status: Verify the status of the item in question. You can do this by navigating to the relevant transaction or report in SAP and checking the details of the item.
  Activate the Item: If the item is inactive, you may need to activate it or change its status to allow for processing. This could involve completing certain prerequisites or following specific workflows.
  Review Configuration: If you have access to configuration settings, review the settings related to item processing in the CRM module to ensure that they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the item types and their statuses.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to leasing and contract management, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to perform actions on the item in question.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.