How To Fix CRM_LEASING_CHANGE123 - The quantity is greater than in the predecessor document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_CHANGE - Messages for Changes to Leases

• Message number: 123

• Message text: The quantity is greater than in the predecessor document

What causes this issue?

You specified a quantity of &V2& at item level for change process &V1&.
This is greater than the quantity from the previous document, &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the quantity.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_CHANGE123 - The quantity is greater than in the predecessor document ?

  The SAP error message CRM_LEASING_CHANGE123 indicates that there is a discrepancy in the quantity specified in the current document compared to the predecessor document. This typically occurs in the context of leasing or contract management within the SAP CRM module.
  Cause:
  The error arises when you attempt to change a leasing document (like a contract or an order) and the quantity you are trying to enter exceeds the quantity that was specified in the predecessor document (e.g., a previous contract or order). This can happen due to:
  
  Data Entry Error: The user may have mistakenly entered a quantity that is higher than what was previously defined.
  Business Logic: The system is designed to prevent changes that would violate business rules, such as exceeding the original quantity agreed upon in a contract.
  Document Flow Issues: There may be inconsistencies in the document flow, where the predecessor document has not been updated or has been incorrectly referenced.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Predecessor Document: Check the predecessor document to confirm the quantity that was originally specified. Ensure that you are aware of the limits set by this document.
  
  
  Adjust Quantity: If the quantity you are trying to enter is indeed higher than the predecessor document, you will need to adjust it to a value that is equal to or less than the predecessor document's quantity.
  
  
  Check for Updates: If there have been changes in the business requirements or agreements that justify a higher quantity, you may need to update the predecessor document first before making changes to the current document.
  
  
  Consult with Stakeholders: If you believe the change is valid, consult with relevant stakeholders (e.g., sales, leasing, or contract management teams) to discuss the need for a quantity increase and the appropriate steps to take.
  
  
  System Configuration: If this error is occurring frequently and is impacting business processes, it may be worth reviewing the system configuration and business rules in SAP to ensure they align with current business practices.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to leasing and contract management, such as CRMD_ORDER for managing orders.
  Documentation: Review SAP documentation or help files related to leasing and contract management for additional insights on handling quantities and document relationships.
  SAP Notes: Check for any SAP Notes or updates that may address known issues related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.