How To Fix CRM_LEASING_CHANGE012 - Error reading the option data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_CHANGE - Messages for Changes to Leases

• Message number: 012

• Message text: Error reading the option data

What causes this issue?

Errors occurred while reading the data for one or more options.
Processing was cancelled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your internal support organization.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_CHANGE012 - Error reading the option data ?

  The SAP error message CRM_LEASING_CHANGE012 typically indicates an issue with reading option data related to leasing contracts in the SAP Customer Relationship Management (CRM) module. This error can occur due to various reasons, including data inconsistencies, missing configuration, or issues with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the leasing data or related tables that prevent the system from reading the option data correctly.
  Missing Configuration: Required configuration settings for leasing contracts may not be properly set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Database Issues: There could be issues with the database, such as locks or corruption, that prevent data retrieval.
  Custom Code: If there are custom enhancements or modifications in the system, they may interfere with standard processes.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies. Ensure that all required fields are populated correctly.
  Review Configuration: Verify that all necessary configuration settings for leasing contracts are in place. This may involve checking the customizing settings in the SAP system.
  Authorization Check: Ensure that the user encountering the error has the appropriate authorizations to access the leasing data.
  Database Health Check: Perform a health check on the database to ensure there are no locks or corruption issues. This may involve working with your database administrator.
  Debugging: If the issue persists, consider debugging the program or transaction that is generating the error to identify the root cause. This may require technical expertise.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Consult Documentation: Review the SAP documentation related to leasing and CRM to ensure that all processes are being followed correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_LEASING, SE11 (Data Dictionary), SE16 (Data Browser), and others that may help in troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the CRM_LEASING_CHANGE012 error and implement a suitable solution.