How To Fix CRM_LEASING_CANCEL028 - Object &1 is in follow-up document &2; item cannot be cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_CANCEL - Leasing: Cancellation

• Message number: 028

• Message text: Object &1 is in follow-up document &2; item cannot be cancelled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_CANCEL028 - Object &1 is in follow-up document &2; item cannot be cancelled ?

  The SAP error message CRM_LEASING_CANCEL028 indicates that you are trying to cancel a leasing document (or a related item) that is linked to a follow-up document. This means that the item you are attempting to cancel is still referenced in another document, which prevents the cancellation from being processed.
  Cause:
  The primary cause of this error is that the item you are trying to cancel is associated with a follow-up document. In SAP, follow-up documents are subsequent documents that are created based on the original document. For example, if you have a leasing contract that has generated an invoice or a payment document, you cannot cancel the leasing contract until those follow-up documents are addressed.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Follow-Up Document: Check the error message for the follow-up document number (&2). You can use transaction codes like CRM_ORDER or SE16N to look up the follow-up document and understand its status.
  
  
  Review the Follow-Up Document: Determine if the follow-up document can be canceled or if it needs to be processed further. If it is an invoice, for example, you may need to reverse or cancel the invoice before you can cancel the leasing item.
  
  
  Cancel or Process the Follow-Up Document: If the follow-up document is no longer needed, you can cancel it. If it is still valid, you may need to complete any necessary actions on it before proceeding with the cancellation of the leasing item.
  
  
  Retry the Cancellation: Once the follow-up document is addressed, attempt to cancel the leasing item again.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, VF02 (for billing documents), or FB08 (for reversing financial documents) depending on the type of follow-up document.
  Documentation: Review SAP documentation or help files related to leasing and follow-up documents for more detailed guidance on handling these types of transactions.
  User Permissions: Ensure that you have the necessary permissions to view and modify the follow-up documents, as restrictions may prevent you from making the required changes.
  
  If you continue to experience issues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the CRM or leasing modules.