How To Fix CRM_LEASING_CANCEL013 - You have to call this action from the item level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_CANCEL - Leasing: Cancellation

• Message number: 013

• Message text: You have to call this action from the item level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_CANCEL013 - You have to call this action from the item level ?

  The SAP error message CRM_LEASING_CANCEL013 indicates that a specific action related to leasing or contract management must be executed at the item level rather than at the header level. This error typically arises in the context of CRM (Customer Relationship Management) when trying to perform an operation that is not applicable to the entire document but rather to individual items within that document.
  Cause:
  
  Item-Level Action Required: The action you are trying to perform (e.g., canceling a leasing contract) is designed to be executed on individual items rather than the overall contract or document.
  Incorrect Context: You may be attempting to execute a function that is not supported at the header level, leading to this error message.
  Configuration Issues: There may be configuration settings in the CRM system that dictate how certain actions should be processed, which could lead to this error if not set up correctly.
  
  Solution:
  
  Navigate to Item Level: Ensure that you are working at the item level of the leasing contract. This typically involves selecting the specific item within the contract that you wish to modify or cancel.
  Perform Action on Item: Once you are at the item level, attempt to perform the action again. This should resolve the error if the action is indeed intended for item-level processing.
  Check Documentation: Review the SAP documentation or help files related to the specific action you are trying to perform to ensure you are following the correct procedure.
  Consult with SAP Support: If you continue to encounter issues, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the item level, such as CRM_ORDER or CRM_LEASING.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to perform actions at the item level.
  SAP Notes: Check for any SAP Notes related to CRM leasing that may provide additional insights or patches that address similar issues.
  Training and Documentation: If you are new to SAP CRM, consider undergoing training or reviewing documentation specific to leasing and contract management to better understand the system's functionalities.
  
  By following these steps, you should be able to resolve the error and successfully perform the desired action within the SAP CRM system.