How To Fix CRM_LEASING_ACTION_I017 - Object list is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_ACTION_I -

• Message number: 017

• Message text: Object list is empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_ACTION_I017 - Object list is empty ?

  The SAP error message "CRM_LEASING_ACTION_I017: Object list is empty" typically occurs in the context of the SAP CRM (Customer Relationship Management) module, particularly when dealing with leasing or rental contracts. This error indicates that the system expected to find a list of objects (such as contracts, items, or other relevant data) but found none.
  Causes:
  
  
  No Data Available: The most common cause is that there are no leasing objects available for the action you are trying to perform. This could be due to filters applied in the selection criteria or simply because no leasing contracts exist in the system.
  
  
  Incorrect Selection Criteria: If you are using specific selection criteria to filter the objects, it might be too restrictive, leading to an empty result set.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the leasing objects, which can lead to the perception that the list is empty.
  
  
  System Configuration: There may be configuration issues in the CRM system that prevent the correct retrieval of leasing objects.
  
  
  Data Consistency Issues: If there are inconsistencies in the database or if the data has not been properly maintained, it could lead to this error.
  
  
  Solutions:
  
  
  Check Data Availability: Verify that there are leasing objects available in the system. You can do this by navigating to the relevant transaction or report that lists leasing contracts.
  
  
  Review Selection Criteria: If you are using filters, review and adjust them to ensure they are not too restrictive. Try removing filters to see if any objects are returned.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to access the leasing objects. You may need to consult with your SAP security team to verify this.
  
  
  System Configuration: Check the configuration settings in the CRM system related to leasing. Ensure that all necessary settings are correctly configured.
  
  
  Data Maintenance: If you suspect data consistency issues, perform a data consistency check or consult with your SAP Basis team to investigate any underlying database issues.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or process you are working with. There may be known issues or additional troubleshooting steps provided by SAP.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may have additional insights or patches available for your specific version of the software.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing leasing contracts, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction you are using. SAP Notes often contain fixes or workarounds for known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the "Object list is empty" error in SAP CRM leasing.