How To Fix CRM_LEASING_ACTION_I003 - Object list quantity is not the same as item quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_ACTION_I -

• Message number: 003

• Message text: Object list quantity is not the same as item quantity

What causes this issue?

The object quantity of the item must agree with the number of serial
numbers.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Modify the number of serial numbers to fit the object quantity, or
vice-versa.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_ACTION_I003 - Object list quantity is not the same as item quantity ?

  The SAP error message CRM_LEASING_ACTION_I003 indicates that there is a discrepancy between the quantity of items listed in the object list and the quantity specified for the item in the leasing document. This error typically occurs in the context of leasing or rental contracts within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error can arise due to several reasons:
  
  Mismatch in Quantities: The quantity of items in the object list does not match the quantity specified in the leasing item. For example, if you have 5 items in the object list but the leasing item specifies a quantity of 3, this error will occur.
  Data Entry Errors: Manual data entry errors can lead to inconsistencies between the object list and the item quantity.
  System Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error.
  Incomplete Data: If the object list is not fully populated or if there are missing entries, it can lead to a mismatch.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Object List and Item Quantity:
  
  Go to the leasing document in question and verify the quantity specified for each item.
  Compare this with the object list to ensure that the quantities match.
  
  
  
  Update the Object List:
  
  If the object list has the incorrect quantity, update it to reflect the correct number of items as per the leasing item.
  
  
  
  Adjust Item Quantity:
  
  If the item quantity is incorrect, adjust it to match the quantity in the object list.
  
  
  
  Review Data Entry:
  
  Ensure that all data entries are accurate and consistent. If there are any discrepancies, correct them.
  
  
  
  Check Configuration:
  
  If the issue persists, review the configuration settings in the CRM system related to leasing and object lists. Ensure that they are set up correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines related to leasing and object lists.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to leasing and object management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_LEASING_ACTION_I003 error in your SAP system.