How To Fix CRM_LEAS_GEN_VAL002 - The quantities in the object items are inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAS_GEN_VAL - General Validations

• Message number: 002

• Message text: The quantities in the object items are inconsistent

What causes this issue?

After a change process, the quantities in the new object items must
correspond in total to the quantity in the old object items. This is not
the case here.

How to fix this error?

Correct the quantities in the new object items accordingly.
If a contract was incepted at item level, you must switch to contract
inception at header level.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAS_GEN_VAL002 - The quantities in the object items are inconsistent ?

  The SAP error message CRM_LEAS_GEN_VAL002 indicates that there is an inconsistency in the quantities of the object items in a leasing or contract management scenario. This error typically arises when the quantities specified in the line items of a contract or leasing document do not match or are not in agreement with the expected values.
  Causes:
  
  Mismatch in Quantities: The quantities entered in the line items may not match the total quantity expected for the contract or leasing agreement.
  Incorrect Item Configuration: The configuration of the items may not be set up correctly, leading to discrepancies in the expected versus actual quantities.
  Data Entry Errors: Manual data entry errors can lead to inconsistencies in the quantities.
  Incomplete Data: Some required fields may not have been filled out, leading to an inability to validate the quantities correctly.
  Changes in Item Status: If the status of an item has changed (e.g., from active to inactive), it may affect the quantity validation.
  
  Solutions:
  
  Review Line Items: Check the line items in the contract or leasing document for any discrepancies in the quantities. Ensure that the quantities are consistent across all relevant fields.
  Correct Data Entry: If there are manual entry errors, correct them to ensure that the quantities match the expected values.
  Validate Configuration: Ensure that the item configuration is correct and that all necessary fields are filled out properly.
  Check for Updates: If there have been recent changes to the item status or configuration, ensure that these changes are reflected in the contract or leasing document.
  Use Transaction Codes: Utilize relevant transaction codes (like CRM_ORDER or CRM_LEAS) to review and edit the contract or leasing document.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling this error in your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to contract management and leasing, such as CRM_ORDER, CRM_LEAS, or others relevant to your specific SAP environment.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Testing: If possible, replicate the issue in a test environment to better understand the cause and test potential solutions without affecting production data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.