How To Fix CRM_LEAS_BILL_IF023 - Contract &1, item &2: excluded from billing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAS_BILL_IF - Messages for Billing Interface

• Message number: 023

• Message text: Contract &1, item &2: excluded from billing

What causes this issue?

Billing request item &V2& of contract &V1& will not be billed yet,
because it does not meet specific lessor criteria.
The criteria were defined and implemented freely by the lessor (BAdI
implementation), and therefore cannot be specified in more detail in
this message.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAS_BILL_IF023 - Contract &1, item &2: excluded from billing ?

  The SAP error message CRM_LEAS_BILL_IF023 indicates that a specific contract and item are excluded from billing in the SAP CRM (Customer Relationship Management) system. This message typically arises in the context of leasing or rental contracts where certain conditions prevent the billing process from proceeding.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Contract Status: The contract may be in a status that does not allow billing (e.g., inactive, terminated, or on hold).
  Billing Block: There may be a billing block set on the contract or the specific item, preventing it from being billed.
  Item Conditions: Specific conditions related to the item (e.g., pricing issues, missing data) may lead to its exclusion from billing.
  Billing Plan Issues: The billing plan associated with the contract may not be correctly configured or may not allow for billing at this time.
  Contractual Terms: Certain contractual terms may stipulate that billing cannot occur under specific conditions (e.g., grace periods, payment terms).
  Technical Issues: There may be technical issues or inconsistencies in the data that need to be resolved.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Contract Status: Verify the status of the contract and ensure it is active and eligible for billing.
  Review Billing Blocks: Check if there are any billing blocks set on the contract or item. If so, remove them if appropriate.
  Examine Item Details: Look into the specific item details to ensure all necessary information is complete and correct.
  Validate Billing Plan: Ensure that the billing plan is correctly set up and that it allows for billing at the current time.
  Review Contractual Terms: Check the contractual terms to ensure that there are no conditions preventing billing.
  Consult Logs and Messages: Review any related logs or messages in the system for additional context or errors that may provide further insight.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Knowledge Base for more specific guidance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER, CRM_CONTRACT, or VF01 to check the contract and billing details.
  SAP Notes: Look for relevant SAP Notes that may address known issues related to this error message.
  Documentation: Refer to SAP documentation for CRM billing processes to understand the configurations and settings that may affect billing.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow the billing process to proceed.