How To Fix CRM_LEAD_H802 - Error: Data could not be transferred from the BAdI CRM_LEAD_H_MERGE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 802

• Message text: Error: Data could not be transferred from the BAdI CRM_LEAD_H_MERGE

What causes this issue?

The error "error_occurred" was triggered in the BAdI method
CRM_OPPORT_H_MERGE.

System Response

The error is stored in the application log. The data from the changing
parameter is not transferred.

How to fix this error?

Remedy the cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H802 - Error: Data could not be transferred from the BAdI CRM_LEAD_H_MERGE ?

  The SAP error message CRM_LEAD_H802 indicates that there was an issue with data transfer during the execution of the BAdI (Business Add-In) CRM_LEAD_H_MERGE. This error typically occurs in the context of merging leads in the SAP CRM system. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Implementation Issues: The BAdI CRM_LEAD_H_MERGE may not be properly implemented or activated. If the implementation is incomplete or contains errors, it can lead to this error message.
  Data Inconsistencies: There may be inconsistencies or missing data in the lead records that are being merged, which can prevent successful data transfer.
  Authorization Issues: The user executing the merge may not have the necessary authorizations to perform the operation, leading to failure in data transfer.
  Custom Code Errors: If there is custom code associated with the BAdI implementation, it may contain bugs or logic errors that cause the data transfer to fail.
  System Configuration: Incorrect configuration settings in the CRM system can also lead to issues during the merging process.
  
  Solutions:
  
  Check BAdI Implementation: Verify that the BAdI CRM_LEAD_H_MERGE is correctly implemented and activated. Ensure that all necessary methods are properly defined and that there are no syntax errors.
  Review Data: Check the lead records being merged for any inconsistencies or missing mandatory fields. Ensure that all required data is present and valid.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the merge operation. You may need to consult with your SAP security team to verify this.
  Debugging: If you have access to the development environment, you can debug the BAdI implementation to identify where the error occurs. Look for any exceptions or error messages in the code.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Testing: If changes are made to the BAdI implementation or data, conduct thorough testing to ensure that the issue is resolved and that the merging process works as expected.
  
  Related Information:
  
  BAdI Documentation: Review the official SAP documentation for the BAdI CRM_LEAD_H_MERGE to understand its purpose and how it should be implemented.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the root cause of the CRM_LEAD_H802 error and implement a suitable solution.