How To Fix CRM_LEAD_H104 - Enter an end date for the lead

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 104

• Message text: Enter an end date for the lead

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H104 - Enter an end date for the lead ?

  The SAP error message CRM_LEAD_H104 indicates that when creating or updating a lead in the SAP CRM system, an end date must be specified. This error typically arises when the system requires a valid end date for the lead, which is essential for tracking the duration of the lead's lifecycle.
  Cause:
  
  Missing End Date: The primary cause of this error is that the end date field is left blank when creating or updating a lead.
  Configuration Settings: There may be specific configuration settings in the CRM system that mandate the entry of an end date for leads.
  Business Rules: Certain business processes may require an end date to be defined for leads to ensure proper tracking and reporting.
  
  Solution:
  To resolve the error, you should:
  
  
  Enter an End Date: When creating or editing a lead, ensure that you fill in the end date field. This date should reflect when the lead is expected to be closed or when the lead's validity period ends.
  
  
  Check Configuration: If you believe that the end date should not be mandatory, check the configuration settings in the CRM system. You may need to consult with your SAP administrator or a functional consultant to adjust the settings if necessary.
  
  
  Review Business Processes: Ensure that your business processes align with the requirement for an end date. If your organization has specific rules regarding lead management, make sure they are being followed.
  
  
  Related Information:
  
  Field Requirements: Familiarize yourself with the lead management fields in SAP CRM, including mandatory fields and their significance.
  User Training: Ensure that users involved in lead management are trained on the importance of entering all required fields, including the end date.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team for further assistance.