How To Fix CRM_LAWREF_H014 - Legal reference &1 not found in Customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LAWREF_H - Message class for 1Order Law Reference segment

  • Message number: 014

  • Message text: Legal reference &1 not found in Customizing

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LAWREF_H014 - Legal reference &1 not found in Customizing ?

    The SAP error message CRM_LAWREF_H014 indicates that a legal reference specified in the system is not found in the customizing settings. This error typically arises in the context of SAP Customer Relationship Management (CRM) when the system is trying to access a legal reference that has not been properly defined or configured.

    Cause:

    1. Missing Customizing Entry: The legal reference specified in the transaction or process does not exist in the customizing settings.
    2. Incorrect Configuration: The legal reference may have been incorrectly configured or deleted.
    3. Data Inconsistency: There may be inconsistencies in the data, such as a mismatch between the legal reference used in the transaction and what is defined in the customizing.
    4. Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process.

    Solution:

    1. Check Customizing Settings:

      • Go to the customizing transaction (SPRO) and navigate to the relevant area where legal references are defined.
      • Ensure that the legal reference you are trying to use is correctly defined and active.
    2. Create or Update Legal Reference:

      • If the legal reference does not exist, you may need to create it. This typically involves defining the legal reference in the relevant customizing area.
      • If it exists but is not configured correctly, update the settings as necessary.
    3. Verify Data Consistency:

      • Check the data being used in the transaction to ensure that it matches the legal references defined in customizing.
      • Look for any typos or discrepancies in the legal reference ID.
    4. Transport Check:

      • If the issue arose after a transport, verify that the transport included all necessary customizing settings.
      • Check the transport logs for any errors or warnings that might indicate issues with the legal reference.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on configuring legal references in your version of SAP CRM.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (Customizing) or SE11 (Data Dictionary) to investigate the issue further.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify customizing settings.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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